Thoughts2words.com Customer Privacy Policy

In this Privacy Policy references to "we" and "us" are to Thoughts2words.com.

What information does Thoughts2words.com collect and how is it used?

Thoughts2words.com may collect any or all of the following four types of information: 1) traffic or clickstream data, 2) cookies, 3) contact information and other personally identifying information, or 4) information of a personal nature regarding yourself and/or other(s). Information relating to yourself or other individuals on circumstances, happenings, thoughts or occurrences which have taken place, past, present or future. Only the information in (2) is Personal Data which falls within the provisions of the Data Protection Act 1998. Thoughts2words.com's collection and use of each type of data is described below, as well as the ways (if any) in which the data may be shared with third parties.

(1) Traffic or Clickstream Data.
Data about traffic and usage is not personally identifying or identifiable, and is not supplemented or combined with personally identifying or identifiable information. Thoughts2words.com may share information it collects with certain selected third parties, but only in aggregated, anonymous form.

Thoughts2words.com may collect some information regarding use of our search services by observing browser functions and the files (pages) users access. For example, Thoughts2words.com's servers collect information about the site from which you entered, information about the most frequently searched terms, and information about usage to check for fraudulent behaviour or other abnormalities. In addition to the foregoing applications, Thoughts2words.com uses the information to continually improve our services.

(2) Cookies.
Thoughts2words.com uses cookies to see how frequently our users return to the Site. Our cookies do not contain any personally identifiable information and are not combined with any other information we hold to provide us with personally identifiable information. Cookies let us know about repeat visitors and if we are delivering quality products and services. Thoughts2words.com may share information about usage of the Services collected by cookies with third parties, but only in aggregated, anonymous form.

(3) Contact Information or Personally Identifying Information.
Thoughts2words.com can obtain access to your personal data (such as name, e-mail address and other contact information) only when you or another person outside Thoughts2words.com electively provides it.

(4) Information of a Personal Nature Regarding Yourself and/or Others.
Thoughts2words.com can obtain access to your personal data (such as information regarding yourself or others, personal details regarding situations, circumstances, feelings, thoughts, etc. and any other information it sees fit to produce a response of a satisfactory nature, whether real or fictional) only when you or another person outside Thoughts2words.com electively provides it.

Further notes

1. Any or all information provided in connection with problems, comments, requests, orders, etc. may be stored to assist with the smooth running of the service for the benefit of both yourself and Thoughts2words.com. There is no limit to how long we may hold this data.

2. You may choose to provide other Personal Data, including contact information, other personally identifying information, and demographic information in order to participate in optional surveys or contests, which are run for promotional purposes. Thoughts2words.com uses such Personal Data to notify you if you win the contest.

Security of Personal Data

Data security is a constantly evolving art and science. You should consider any communication that you transmit to Thoughts2words.com (such as data, questions or answers, comments, suggestions, or any personal details) as non-confidential, and agree that Thoughts2words.com will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient.

Thoughts2words.com does not monitor, store or attempt to identify the name, home or office address, telephone number or e-mail address of any person as a result of submitting a search query. As such, a search is entirely anonymous.

All information relating to customers will be withheld, except to those who work within or under Thoughts2words.com and to the individual whom the details belong. In the event of any details being passed on to someone outside Thoughts2words.com we ask two verification questions against a customer’s name which, if answered correctly, will verify that individual’s identity as that of the customer. These are Date of Birth and Full Home Address. If you as a customer wish it for safety of your details, a further verification question or password can be submitted by yourself via phone or e-mail (though the initial verification questions will have to be answered correctly first). You may, if you wish, give verification for a specified individual to have access to your profile and details without your repeated consent. However, before any details are given, appropriate verification of identity questions must be satisfied in full against your name (Date of Birth, Address and, if you requested it previously, any other verification question or password).

Thoughts2words.com cannot, and will not take liability or responsibility for details, or the consequences of those details, released to a person who claims to be yourself and correctly answers all of the above verification of identity questions. It is your responsibility to submit a further unique verification question or password which only you have knowledge of if you believe your details could already be known by others.

As mentioned before if you would like to assign a unique question to your account for data safety please contact us using the contact details located under the section entitled ‘Contact Us’.

We provide this Online Privacy Statement to make you aware of our privacy policy in case you choose to share with us personally identifiable information. Should you do so, we are committed to ensuring the security of any personal information and will take reasonable care to ensure its security.

We will not sell or give your personal information to others. You may request that we cease to use any information that you have provided at anytime. However, we may release personal information in response to all court orders and lawful requests from governmental authorities.

We are working to make it easier for you to review the information we store about you and enable you, if necessary, to update or correct it.

Due to the rapidly evolving technologies on the Internet, we may occasionally update this privacy statement. All revisions will be posted to this site and any change will not apply retrospectively to information that has been provided prior to the change without your specific positively given permission. If you have comments or questions about our privacy policy, please contact us using the form located under the section titled ‘contact us’.

Last revised date: 6 June 2004